Expedia's Booking Process Redesign

Desktop App Design (UI/UX)

TEAMMATES

Amy Yee
Bao Huynh
Brendan Jew

TIMELINE

2 Weeks
Oct - Nov 2019

MY CONTRIBUTIONS

User Testing, Usability Testing, Heuristic Evaluations, User Interface Design

1. Project Overview

Overview

Expedia's booking process (hotel + flight + car) is not as user friendly as it could be. Booking a trip is a big expenditure and financial decision and can quickly become overwhelming. Our redesigns attempt to create a frustration free booking process by providing users vital overview information throughout the booking process.

My Contributions

  • Planned out the usability task for user testing
  • Conducted 1 out of the 4 user testing
  • Designed Expedia's conceptual redesign 1 along with Bao's help

Full Slide Decks